FAQ

 

  1. Can I give my credit card number on-line in safety?

    From this moment it is possible to pay by credit card in complete safety, as this happens directly through Banca Sella. It is the bank that takes care of the execution of the transaction, during which the data is transmitted cryptographically. The method of payment proposed by the Banca Sella is the Payment Gateway Banca Sella using the latest SSL safety system (Secure Socket Layer), with crytography at 128 bit. The advantages - the buyer inserts the credit card data only from the moment that there is a link with the bank server, in other words, only during a safe link. At the moment of the transaction, the system behaves in exactly the same way as a normal POS: using the Banca Sella, a request of authorization is transmitted to the bank that emitted the credit card. Following a positive answer the buying order is confirmed.

  2. Which ways can I use to pay?
    You can choose among:
    - Credit Card Visa or Mastercard
    - Bank transfer
    - PayPal

  3. I would like to have more information about an item before order it.
    Surely, and you alwais should. We are at your complete disposal from Monday till Friday from 9.00 AM till 12.00 AM to give you all the explanations you are looking for, even if they are about general matters or concerning technical information regarding our titles.

 

Opera italiana
Abbreviations
Contact us
How to buy
Delivery costs and times
Security and Privacy
Withdrawal right
Download the catalogue